On October 20, ASKUL LOGIST announced the impact on its delivery services following a system failure caused by ransomware infection, which was announced by its parent company, ASKUL, on October 19.
According to the report, while delivery and collection services are operating as usual with some exceptions, there have been delays in responding to customer inquiries, inability to access delivery tracking information, and the suspension of some collection services. They are currently working to restore service.
