Mitsui Fudosan, NTT East, and others: Food delivery service using robots equipped with physical AI.

August 21, 2026 / IT/Equipment

PR article

🎧 Listen to this article in audio format

Mitsui Fudosan, NTT East, and NAVER Cloud Corporation announced on July 21 that they will launch a robot delivery service at Tokyo Midtown Yaesu, using delivery robots equipped with "physical AI" that recognizes the real world and acts on its own judgment to deliver food and drinks from restaurants within the building to offices.

20260721mi01 - Mitsui Fudosan, NTT East, and others / Food delivery service using robots equipped with physical AI

Delivery robots to be installed in Tokyo Midtown Yaesu

The robot delivery service uses delivery robots to deliver food from restaurants located on the first basement floor and fifth floor of Tokyo Midtown Yaesu to "Workstyling Tokyo Midtown Yaesu" on the seventh floor. Office workers can order food through LINE, a platform they are already familiar with, and easily pick up food from restaurants within the building while at the office, even during meetings or breaks.

The delivery robots utilize a digital twin built on the cloud as a common "digital map" for multiple robots. By understanding the building's structure and movement routes in the digital space and coordinating with security doors and elevators, they can enable deliveries across multiple floors even within large-scale complexes.

NTT East Japan and others: Joint transportation of construction materials reduces total handling time by 4%.

LNEWS is a B2B news site specializing in logistics.
We send out emails every weekday morning.

Sign up for our free email newsletter here

LNEWS is a B2B news site specializing in logistics.
We send out emails every weekday morning.

Sign up for our free email newsletter here

Related article

Latest news about robots

View All Articles

Latest news regarding Mitsui Fudosan

View All Articles

Latest news on digital twins

View All Articles

Latest news on IT and equipment

Latest news